Leading efficiency CIO / IT Director

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Ed L.

Profile ID: 9068

Certified Chief Information Officer Master’s degree in Executive Management of Information Systems Bachelor’s in International Business and Foreign language Customer service Non-profit, private, and public sectors IT hardware under warranty and standardized Implemented an enterprise SOA application

Biography

  • Implemented an enterprise SOA application that became used for asset tracking, onboarding and offboarding, asset tracking, records reporting, and compliance.
  • Standardized all hardware and telecom equipment in addition to bringing all equipment into compliance with industry security, federal, and state standards via anti-virus, patching, documentation, and operating system updates. 
  • Managed replacement of all vehicle GPS systems with an onboard router and new tablets to provide real time emergency response vehicle location for accurate 911 dispatch. 
  • Developed a data warehouse that integrated all agency data into one platform for analytics and data sharing.
  • Brought all IT hardware under warranty and standardized it with a service contract, consolidating printers and scanners into all in one imaging units, and created a standard refresh model and software package for PCs and Macs.
  • Accustomed to managing many remote sites at one time and working with International support, and up to 150 FTEs and contractors.
  • Ed is a Certified Chief Information Officer from the Federal General Services Administration, with a master’s degree in Executive Management of Information Systems, a bachelor’s in International Business and Foreign language, and he is currently pursuing a second master’s a degree in Database Administration and Business Intelligence.
  • Experienced working in non-profit, private, and public sectors, and able to cater to the motivators of each, such as revenue streams, marketing, or public outreach.
  • Customer service focused CIO that prefers periodic field work, such as helping out on help desk, or walking staff through how to replace a server from scratch. 
  • 14 years overall leadership in these areas:

 

Skills:

Cellular, telecom, internet, routing, switches, firewalls, load balancing, cybersecurity, physical and virtual credentialing, capital renovation project planning, infrastructure design, Scrum, Agile, Waterfall.

Operating Systems / Software:

Windows, Mac, ARC GIS, Exchange, Microsoft Office, PeopleSoft, AWS, Azure, SQL, Active Directory, Salesforce, Remedy, Microsoft CRM, Sharepoint, Sisense, Microstrategy, VMWare, Statistica, Tableau, Project, Visio, Oracle DB.

Hardware:

Servers, cell phones (all brands), dial logic cards, PCs, laptops, all in one imaging equipment, secure printing, Audio/Visual, VoIP, wireless access points, various mission specific equipment like AEDs, station alerting, and radiation detectors.



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