Leading efficiency CIO / IT Director

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Ed L.

Profile ID: 9068

Certified Chief Information Officer Master’s degree in Executive Management of Information Systems Bachelor’s in International Business and Foreign language Customer service Non-profit, private, and public sectors IT hardware under warranty and standardized Implemented an enterprise SOA application


  • Implemented an enterprise SOA application that became used for asset tracking, onboarding and offboarding, asset tracking, records reporting, and compliance.
  • Standardized all hardware and telecom equipment in addition to bringing all equipment into compliance with industry security, federal, and state standards via anti-virus, patching, documentation, and operating system updates. 
  • Managed replacement of all vehicle GPS systems with an onboard router and new tablets to provide real time emergency response vehicle location for accurate 911 dispatch. 
  • Developed a data warehouse that integrated all agency data into one platform for analytics and data sharing.
  • Brought all IT hardware under warranty and standardized it with a service contract, consolidating printers and scanners into all in one imaging units, and created a standard refresh model and software package for PCs and Macs.
  • Accustomed to managing many remote sites at one time and working with International support, and up to 150 FTEs and contractors.
  • Ed is a Certified Chief Information Officer from the Federal General Services Administration, with a master’s degree in Executive Management of Information Systems, a bachelor’s in International Business and Foreign language, and he is currently pursuing a second master’s a degree in Database Administration and Business Intelligence.
  • Experienced working in non-profit, private, and public sectors, and able to cater to the motivators of each, such as revenue streams, marketing, or public outreach.
  • Customer service focused CIO that prefers periodic field work, such as helping out on help desk, or walking staff through how to replace a server from scratch. 
  • 14 years overall leadership in these areas:



Cellular, telecom, internet, routing, switches, firewalls, load balancing, cybersecurity, physical and virtual credentialing, capital renovation project planning, infrastructure design, Scrum, Agile, Waterfall.

Operating Systems / Software:

Windows, Mac, ARC GIS, Exchange, Microsoft Office, PeopleSoft, AWS, Azure, SQL, Active Directory, Salesforce, Remedy, Microsoft CRM, Sharepoint, Sisense, Microstrategy, VMWare, Statistica, Tableau, Project, Visio, Oracle DB.


Servers, cell phones (all brands), dial logic cards, PCs, laptops, all in one imaging equipment, secure printing, Audio/Visual, VoIP, wireless access points, various mission specific equipment like AEDs, station alerting, and radiation detectors.

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