High Performing, Hands-on IT Executive

  Back to List


Joseph K.

Profile ID: 9218

His expertise is in transforming stale Data Processing / IT Departments into high-performing IT Service organizations while bringing them into alignment with their business customers.

Biography

Joe has been involved in the transformation of multiple IT organizations: for an insurance company and for an Agribusiness.

  • Insurance Company

  • Sox Compliance

 Implemented change management processes within the first 6 months to become SOX compliant as part of company’s successful public offering.

✔ Implemented change management software for IT development.

✔ Implemented Ticketing/Project software in support of change management.

✔ Implemented multiple test environments with multiple reviews by the appropriate departments.

✔ Implemented system security to prevent unauthorized changes to application code.

  • Technology Refresh

✔ Replaced small T1 circuit with 100 MBS circuit to better service agents.

✔ Replaced unsupported/consumer grade routers, hubs, and switches with commercial grade routers and switches.

✔ Replaced antiquated, unsupported phone system with modern IP-based phone system.

✔ Replaced antiquated physical servers with virtual and/or cloud-based servers.

✔ Replaced antiquated security infrastructure with modern security infrastructure.

✔ Replaced poorly managed cabling of systems throughout company.

✔ Replaced 150 legacy desktops with modern desktops.

✔ Refreshed technology without financial impact through the implementation of free or low-cost solutions whose costs were offset by savings.

  • Disaster Recovery/Business Continuity

✔ Moved all systems to colocation facilities.

✔ Led the recovery of systems from system disaster. Systems were operation within 50 hours. This occurred before Disaster Recovery systems were acquired.

✔ Acquired Disaster Recovery systems to protect company information by obtaining C-Suite approval.

✔ Led business continuity recovery after office building lost power for 5 days. Able to perform critical business functions within 3 hours.

✔ Led IT activities and was major stakeholder in replacing Legacy Policy Administration System with Package Policy Administration System.

  • Staff Development

✔ Transformed legacy IT Network/Help Desk department into an IT Infrastructure service department to provide better service and solution quality by developing skills of existing staff and recruitment of new high-quality staff.

  • Agribusiness

  • Change Management

✔ Implemented change management processes within the first 6 months to better control development environment.

✔ Implemented change management software for IT development.

✔ Implemented Ticketing/Project software in support of change management.

✔ Implemented multiple test environments with multiple reviews by the appropriate departments.

✔ Implemented system security to prevent unauthorized changes to application code.

  • Application Refresh

✔ Decreased the number of existing software defects in production by developing AI module that automatically captured data at the time the defect occurs.

✔ Replaced slow, unreliable, proprietary satellite delivery of Chicago Board of Trade data with fast, reliable XML-based internet based delivery without incurring external fixed costs and without increasing recurring costs.

✔ Completed complex, enterprise-wide billing system. This 3rd effort of this development project was in progress when I joined the company and through the redesign, reorganization, and planning this project was completed.

✔ Completed prototype of IoT solution project estimated to save and/or earn $6 million a year.

✔ Planned and executed development of Work Order Dispatch system to better manage the use of rolling assets.

  • Disaster Recovery/Business Continuity

✔ Rearchitected and implemented changes to ERP system to function in a DR environment. Performed multiple successful rollovers of both development and production systems.

  • Staff Development

✔ Transformed legacy IT Programming department into an IT Development service department to provide better service and solution quality:

  • Acquired a grant from the state of Iowa to retrain IT Development staff.

  • Developed skills of existing staff and recruitment of high quality staff.

  • Acquired Introduction to Agile and Agile Software Delivery training for IT Development staff.

  • Acquired Introduction to C# and Advance C# training for IT Development staff.



 Interested in this Talent?

 Print this page