VP and Chief Information Officer

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Ray H.

Profile ID: 9053

ERP, networking, cloud, application design, operations, and cyber-security expertise to support the mission of multiple organizations.

Biography

Ray brings over 25 years of expertise steeped in building, managing, and securing enterprise-wide information technology as well as business operations management. Leveraging his diverse background and transforming ingenuity, Ray’s background combines ERP, networking, cloud, application design, operations, and cybersecurity expertise to support the mission of multiple organizations.

In his current role, as Iron Bow Technologies had undergone multiple changes over the years – from rebranding to acquisitions – a legacy collection of ad-hoc tools and business systems was in place.  Among Ray’s initial goals; was to provide a single, integrated Enterprise Resource Planning solution to improve productivity and support future growth of the company. 

Ray implemented an enterprise-wide solution which addressed CRM, Sales, Marketing, e-commerce, payroll, finance, supply chain and HRIS requirements. The new solution enabled Iron Bow to help manage its Sales and marketing pipeline, develop strategic plans to move into new business verticals and measure business operations’ effectiveness with enhanced business intelligence.  By bringing in key outsourced system components, like supply-chain processing and quoting systems, Ray improved Iron Bow’s agility and ability to pursue new and larger opportunities. He did so all while ensuring the sales team’s ability to effectively and efficiently meet its customer requirements.  This level of expertise in Enterprise Resource Planning is an integral part of Iron Bow’s unique offerings.

At Iron Bow Ray manages a team of over 90 personnel and has the following high level responsibilities:

  • CIO/CISO for all corporate IT services
  • Innovating the company through transparent collaboration and consistent communications with the executive committee, business peers and the larger user community via quarterly town halls
  • VP for Service Select, providing client facing managed services, cloud services and hybrid-cloud solution sets. Responsible for pricing, sales enablement, proposal development and solution design
  • VP for the Client Service Center, a 24/7 technical support center which provides Iron Bow clients with sustainment support services

On the IT security front Ray has lead efforts for Iron Bow to become compliant with FISMA standards under NIST 800-53 in order to meet contractual security requirements. Ray also advises various channel partners on strategies to meet requirements to become compliant with FEDRAMP.

As the VP for Service Select, Ray has created the model that propels Iron Bow’s delivery of consumption-based IT services to its clients.  By architecting and optimizing the infrastructure 



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